How to Check Your Visayan Electric (VECO) Bill Online

Serving Cebu City, Mandaue, Talisay, Naga, and nearby municipalities, Visayan Electric runs its own app and online tools — completely separate from Meralco’s. Here’s exactly how it works, with the real app screens along the way.

MobileAPVECO’s official billing & payment app, by AboitizPower

12 monthsof bill and payment history viewable in-app

5 utilitiesrun on the same MobileAP platform

Who This Is For

Visayan Electric (VECO) is a separate distribution utility from Meralco, serving Cebu City, Mandaue City, Talisay City, Naga City, and the municipalities of Liloan, Consolacion, Minglanilla, and San Fernando. If your electric bill says “Visayan Electric” and not “Meralco,” this guide — not a Meralco one — is what applies to you. MobileAP isn’t exclusive to VECO, either. It’s the shared app AboitizPower built for several of its distribution utilities, so if you have family or property under Davao Light, Cotabato Light, Subic Enerzone, or Lima Enerzone, the same app and the same steps below apply to them too.

Cebu CityMandaue CityTalisay CityNaga CityLiloanConsolacionMinglanillaSan Fernando

Getting Started, Step by Step

Download and register

MobileAP is free on the App Store and Google Play — search “MobileAP AboitizPower” if “VECO” alone doesn’t surface it. During setup, you’ll register using your VECO account number, which appears in a 10-digit-plus-check-digit format (for example, 0000110000-7).

Once registered, your account name, service address, and account number appear right on the home screen — along with a live notice if your address is affected by any planned outage.

MobileAP home screen showing a Visayan Electric account name, address, account number, and a planned-outage notice

The actual MobileAP home screen for a VECO account

Check your current and past bills

The Bills tab lists each billing month with the amount due and your kWh consumption for that period, plus a document icon to open or download a PDF copy — useful if you need a copy for your own records or for a third-party payment channel that asks for a reference number.

MobileAP Bills tab listing monthly amounts due and kWh consumption with a PDF download icon

The Bills tab — amount due, kWh used, and a PDF per month

Review your payment history

The Payments tab keeps a running record of what you’ve paid and when, which is worth checking before contacting VECO about a payment you’re not sure posted correctly.

MobileAP Payments tab showing a list of past payment dates and amounts

The Payments tab — a dated record of everything you’ve paid

Track your consumption trend

The Charts tab plots your kWh consumption and peso spending across recent months side by side, which makes a real usage spike easy to spot at a glance instead of hunting through old bills.

MobileAP Charts tab showing a bar chart of monthly kWh consumption and peso spending

The Charts tab — consumption and spending over time

The account number format shown above — 10 digits plus a check digit — is what MobileAP and most VECO payment channels use to identify your specific account. Keep it handy any time you’re paying or contacting support.

If You’re Not Sure Which Utility You’re With

Check your most recent paper or PDF bill — the distribution utility’s name is printed clearly at the top. VECO covers Metro Cebu; Meralco covers Metro Manila and nearby provinces; Davao Light, Cotabato Light, Subic Enerzone, and Lima Enerzone are separate utilities that happen to share the same MobileAP app shown above.

Frequently Asked Questions

1. Is MobileAP the same app Meralco customers use?+

No — Meralco has its own separate app. MobileAP is shared by VECO, Davao Light, Cotabato Light, Subic Enerzone, and Lima Enerzone.

2. Can I pay my bill directly in MobileAP?+

Yes — the Home screen includes a “Pay online” option, and the Bills tab shows which payment channels are available for that statement.

3. Which areas does VECO serve?+

Cebu City, Mandaue City, Talisay City, Naga City, and the municipalities of Liloan, Consolacion, Minglanilla, and San Fernando.

4. Can I check my consumption trend, not just the bill amount?+

Yes — the Charts tab plots your kWh consumption and peso spending over multiple months, so a spike is easy to spot visually.

5. What if I have accounts at more than one address?+

You can register multiple VECO accounts under the same MobileAP login and switch between them from the app.

6. What format is a VECO account number?+

A 10-digit number followed by a single check digit, shown on the app’s home screen and on your printed or PDF bill.

7. Can I download a PDF copy of my bill?+

Yes — the Bills tab includes a document icon next to each month that opens or downloads that statement as a PDF.

8. Does the app notify me about planned outages?+

Yes — the dashboard can show an active notice if your account’s address is affected by a planned outage, as seen on the home screen above.

9. Who do I contact if the app isn’t working?+

Reach VECO’s customer service hotline for account or app support.

10. Is my data safe using a shared multi-utility app?+

MobileAP is AboitizPower’s official app for its distribution utilities — each account is tied to its specific utility and account number, not shared across companies.

Need VECO’s contact details?

Hotline, email, and service center information for Cebu-area customers.

VECO Customer Service