Davao Light Customer Service: Davao City vs Davao del Norte Numbers
Davao Light runs two separate customer contact lines depending on where you’re located — call the wrong one and you’ll just get routed anyway, but here’s the direct number for your area.
24/7Customer Contact Service
2 linessplit by Davao City vs Davao del Norte
2 mobilenumbers, one Globe and one Smart
Contact Numbers by Area
| Area | Number |
|---|---|
| Davao City customers | 229-3572 |
| Davao del Norte customers | 655-3572 |
| Mobile (Globe) | 0917-864-2793 |
| Mobile (Smart) | 0920-970-1357 |
All numbers verified against Davao Light’s own AboitizPower-published customer service details.
Other Ways to Reach Davao Light
Davao Light’s official Facebook page is actively used for advisories, rate announcements, and eBillTxt registration — often the fastest place to catch a real-time update during an outage.
Twitter / X
An official account is also maintained for shorter, faster updates during service disruptions.
MobileAP
If your concern is billing-specific, the app itself may resolve it faster than a call — see our MobileAP guide.
Have your account number ready before calling either line — it speeds up verification regardless of which number you dial.
Frequently Asked Questions
1. Which number do I call if I live in Davao City?+
229-3572.
2. Which number do I call if I live in Davao del Norte?+
655-3572.
3. Is customer service available 24/7?+
Yes, Davao Light’s Customer Contact Service operates round-the-clock.
4. Can I text instead of calling?+
The published mobile numbers (Globe and Smart) can typically be used for both calls and messages — confirm with Davao Light for the fastest response method for your concern.
5. What should I have ready before contacting them?+
Your Davao Light account number and, if relevant, a recent bill — this speeds up verification on either line.
6. Where do I report an outage fastest?+
The 24/7 hotline for your area is typically fastest for an active outage; the official Facebook and Twitter/X accounts are good for checking whether it’s already a known, wider issue.
Check your bill before you call
Many billing questions can be answered directly in the app.
How to Check Your Davao Light Bill