Meralco Change of Name: Requirements and Transfer Guide
Learn how to update your Meralco account name, transfer ownership, modify billing details, or change contract information through My Meralco or business centers. This guide covers complete requirements based on customer type and service modification.
A Meralco change of name request is required when the account holder needs to transfer ownership, correct billing details, update marital status, or modify contract information.
This process ensures that electricity accounts remain accurate, legally valid, and properly assigned to the rightful customer. Depending on your account type, requirements may vary for individuals, partnerships, and corporations.
Where to Process Change of Name Requests
You may request a change of name or account update through:
- My Meralco online portal
- Meralco Business Centers
- Authorized customer representatives
Initial Requirements (All Customers)
All applicants must prepare the following basic requirements:
- Authorization letter (if processed by representative)
- Valid government-issued IDs of both customer and representative
- Proof of ownership (TCT, Deed of Sale, or Contract of Lease)
- BIR Certificate of Registration (if applicable)
Additional Requirements by Modification Type
| Service Type | Requirements |
|---|---|
| Change in Contract Details (Name correction, marital status update) |
• NSO / PSA birth certificate (if applicable) • NSO / PSA marriage certificate (if applicable) • DTI registration (for sole proprietors) • Articles of Partnership (for partnerships) • Board Resolution / Secretary’s Certificate (for corporations) • Latest General Information Sheet (GIS) • Amended SEC documents (for corporations) |
| Addition or Reduction of Load / Meter Remodeling |
• Load Schedule • Single Line Diagram • Location Sketch |
| Relocation of Meter |
• DTI registration (sole proprietors) • Articles of Partnership (partnerships) • Board Resolution / Secretary’s Certificate (corporations) • Latest GIS • Amended SEC documents |
For load modification cases requiring building permits, customers may also need to secure a Power Line Operator (PLO) Certificate from Meralco as required under the Anti-Obstruction of Power Lines Act (RA 11361).
Step-by-Step Change of Name Process
1. Prepare Requirements
Gather all required documents based on your business type and modification request.
2. Submit Application
Submit via My Meralco or visit a Meralco Business Center for manual processing.
3. Document Evaluation
Meralco reviews your submitted documents for completeness and validity.
4. Engineering Review (if needed)
For load changes or relocation, technical evaluation may be required.
5. Approval and Implementation
Once approved, Meralco updates your account details or implements physical changes.
Processing Timeline
After submission, a Biz Customer Service Engineer will contact you within 3 working days to proceed with your request. Processing time may vary depending on document completeness and complexity of the modification.
Important Notes
- Incomplete documents will delay processing
- Corporations require board authorization documents
- Load modifications require technical evaluation
- Relocation requests may involve site inspection
Frequently Asked Questions
1. What is a Meralco change of name?+
It is the process of updating the account holder or contract details in a Meralco account.
2. Where can I process it?+
Through My Meralco or at Business Centers.
3. Is authorization required?+
Yes, if processed by a representative.
4. What documents are needed?+
IDs, proof of ownership, and business registration documents if applicable.
5. Can I change name online?+
Yes, via My Meralco for simple updates.
6. How long does it take?+
Usually within a few working days depending on completeness.
7. Is load modification allowed?+
Yes, but requires technical documents.
8. What is a PLO certificate?+
A requirement for building permits under RA 11361.
9. Do corporations have extra requirements?+
Yes, including SEC documents and board resolutions.
10. Can I transfer ownership of my account?+
Yes, through change of name or account transfer request.
11. Is inspection required?+
For relocation or load changes, yes.
12. What happens if documents are incomplete?+
Processing will be delayed until requirements are complete.
13. Can partnerships apply?+
Yes, with Articles of Partnership and authorization documents.
14. Who contacts me after submission?+
A Meralco Biz Customer Service Engineer will contact you.
15. Can I update billing details only?+
Yes, simple contract corrections are allowed.